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WhatsApp to take legal action against spammers

WhatsApp has announced it will take legal action against individuals and companies violating its Terms of Service starting December 7. To prevent the platform's abuse, WhatsApp said it is entitled to its right to serve legal notices to those engaging in automated or bulk messaging (spamming).

Facebook-owned messaging platform WhatsApp, on Thursday, 5 December announced that it will take legal action against those engaging in violation of the messaging platform’s Terms of Service, starting 7 December.

In a blog post, WhatsApp said that it is aware that businesses try to evade its machine learning systems, and has already stopped millions of abusive accounts from using its services.

“We are committed to reinforcing the private nature of our platform and keeping users safe from abuse. We recently detailed our on-platform capabilities to identify and ban accounts in this white paper,” the blog post said.

WhatsApp will take legal action against violators from 7 December, who engage in bulk or automated messages.

“This serves as notice that we will take legal action against companies for which we only have off-platform evidence of abuse if that abuse continues beyond December 7, 2019, or if those companies are linked to on-platform evidence of abuse before that date,” the statement said.

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