All life insurance companies, including public and private, will process any death claim pertaining to Covid-19 at the earliest, industry body Life Insurance Council announced today.
Several customers had reached out to individual life insurance companies seeking clarity on the clause of ‘Force Majeure’ in case of Covid-19 deaths. Force Majeure is described as an event or effect that can be neither anticipated nor controlled.
The Life Insurance Council said all the insurers are duty-bound to settle claims if a death occurs due to COVID-19 and the clause of ‘Force Majeure’ will not apply in case of COVID-19 death claims.
All life insurance companies have also communicated to their customers individually in this regard.
“The spiralling global and local impact of COVID-19 pandemic has emphasized the fundamental need for life insurance in every household. The life insurance industry is taking every measure to ensure that the disruption caused to policyholders, due to the lockdown is minimal, by providing them uninterrupted support digitally, be it for honoring death claims related to COVID-19 or for servicing their policy,” said Life Insurance Council Secretary General S N Bhattacharya.
“We reiterate that all life insurance companies stand by their customers in these difficult times and the customer should not be swayed by misinformation or misrepresentation,” he added.